This leading organisation is looking for a Deputy General Manager, NVO to join their Global team in Singapore.
This role is to lead and oversee the activities of Global Key Accounts (GKA), NVO's account management. That includes maintaining strong relationships with key influencers and decision makers at GKA NVOs, formulate, measure and track implementation of GKA NVO sales strategy & performance including GKA program governance, Sales Process SOPs and KPIs, collaborate with stakeholders for continuous evaluation of GKA NVO performance, leading the global coordination of GKA NVO annual business planning/targets, etc (including Eagle Planning) with GAMs, RAMs and C-KAMs. You are also responsible for driving the GKA NVOs adoption of e-Commerce and digitalization products for global service optimization and manage overall GKA NVO Customer satisfaction in conjunction with Global Customer Service Management team as well as aligning and executing Strategic and Tactical Sales initiatives in GKA NVO segment.
Requirements
- Bachelor's degree in Marketing or Business Administration
- 10+ years of Sales, Marketing or equivalent experience, preferably at the Regional or Global level in container shipping with proven ability in sales management and strategic business development in a multi-cultural environment
- Frontline sales and leadership experience (eg: Sales Manager, GAM, C/KAM, etc)
- Good communication and collaboration skills with professional and pleasant demeanor
- Ability to communicate, present and influence counterpart level of the organization
- Business driver with proven records in delivering results through team management
- Familiarity with regional operating context and experience in collaborating with regional management teams
- Proven ability to successfully strategise, implement, execute and achieve targets
- Ability to work well with all key internal and external stakeholders
- Proficiency in MS Office and good working knowledge of Force Sales Cloud